FREQUENTLY ASKED QUESTIONS
IS LAGREE FITNESS™ PILATES?
No. Lagree Fitness™ is a challenging, core intensive full body workout that targets both the slow and fast twitch muscle fibers to maximize results. While intense, the workout is low impact and safe on the joints, spine, and connective tissues. Lagree Fitness™ is the only workout to effectively combine cardio, strength training, endurance, core, flexibility, and balance – not only in each 40 minute session, but in each and every move.
THIS IS MY FIRST CLASS. WHAT DO I NEED TO KNOW?
Reform Fitness is the only studio in Western New York to offer the revolutionary Lagree Fitness™ method. As such, an introduction to the method and the Megaformer is required before your first session. Please arrive 10 – 15 minutes before the start of class. Once you are checked in, your instructor will give you an overview of the Lagree Fitness™ method and the Megaformer. For your safety, if you are not present at least five minutes prior to the start of class, you will not be permitted into the session.
WHAT SHOULD I WEAR TO CLASS?
Wear comfortable clothing you can move easily in. Sneakers are NOT permitted on the Megaformers, but if you are uncomfortable with bare feet, feel free to wear socks with a grip. You are welcome to bring your own grip socks or you can purchase a pair at the front desk.
WHAT AMENITIES ARE IN STUDIO?
We have showers available in studio, as well as storage cubes, deodorant, and other toiletries. Need a sweat towel? No sweat! Towels are provided! Available for purchase is bottled water, grip socks, and MEGA amazing Reform Fitness active wear.
WHAT IF I ARRIVE LATE?
We recommend that you arrive at least five minute prior to the start of class, 10 – 15 minutes early if it is your first time. However, we know that life can be . . . well, life. If you are running late, please call to confirm that you are on your way. If you are late and do not call to confirm, your spot may be given to a client on the waitlist/a walk-in, and you will lose your class credit.
WHAT IF I NEED TO CANCEL?
We have a strict 12 hour cancellation policy. This means that you can cancel your reservation up to 12 hours before the scheduled session, without penalty. If you cancel your reservation prior to the 12 hour mark, the session will be credited back to your MindBody account for future use. If, however, you cancel your reservation after the 12 hour mark, you will lose your class credit (members with a Monthly Unlimited package will be charged $20).
If the class you want is full, we recommend putting yourself on the waitlist. If a Megaformer becomes available, you will be added to the class and receive an email confirming your reservation. Registering for the waitlist is treated the same as registering for a class – the 12 hour cancellation policy still applies. If you no longer want a spot in class, remove yourself from the waitlist to avoid being added to the session. If you are added to the class and do not attend, you will lose your class credit (members with a Monthly Unlimited will be charged $20). Didn’t make it off the waitlist? Feel free to stop by the studio and wait, on standby, for an open Megaformer.
I’M PREGNANT. CAN I STILL TAKE CLASS?
Doctors advise against beginning a new workout while pregnant, especially one as core intensive as Lagree Fitness™. If you regularly attended Reform Fitness prior to your pregnancy, you may continue to do so with approval from your doctor. Before class, please advise your instructor that you are pregnant, so that they can provide you with any modifications you may need.
IS THERE AN AGE REQUIREMENT?
Yes. Clients must be at least 14 years old to take class at Reform Fitness. If you are under 18, we require that your parent/legal guardian complete the Reform Fitness Information Sheet and Waiver prior to your first session.
TERMS AND CONDITIONS
- Instructors and classes are subject to change without notice. Please visit the Reform Fitness schedule for updates.
- All classes must be prepaid. All sales are final. Classes are not eligible for refund, transfer or exchange.
- Reform Fitness is not responsible for any bank overdraft fees.
PHOTO AND VIDEO POLICY: By attending class at Reform Fitness, you consent to having your image captured by the Reform Fitness staff and other media outlets. The resulting materials, including photographs, video and audio recordings, may be used by Reform Fitness, without restriction, in news materials, promotional materials, on the Reform Fitness website, social media sites and other properties. If you do not want your image to appear on the Reform Fitness website, social media sites or other properties, please advise a member of the Reform Fitness staff prior to class.
MONTHLY UNLIMITED CONTRACT
- A valid credit card must be on file for all active accounts. Reform Fitness is not responsible for any bank overdraft fees.
- No shows and late cancellations will incur a $20 fee.
- Once your Monthly Unlimited contract expires, it will automatically renew under the same terms. To cancel your Monthly Unlimited, contact us at least three (3) days prior to the expiration of your existing contract.
REFORM FITNESS REWARDS PROGRAM
- For every individual you refer, $5 of Mega Money will be credited to your MindBody account.
- To receive these benefits, the new (referred) client must designate you as the referring client on their Reform Fitness Information Sheet.
- Mega Money may only be used to purchase classes.